Privacy Policy

Information we collect

• Contact details you submit (name, email, phone, estimated credit range).
• Credit reports and supporting documents you authorize us to obtain or review.
• Communications between you and our specialists.
• Standard web analytics (IP, device, pages viewed) to operate the site.

How we use it

• To provide credit analysis, dispute, and consulting services you request.
• To contact you by phone, SMS, or email about your case (with your consent).
• To meet legal, regulatory, and recordkeeping obligations.

SMS & phone consent (TCPA)

By submitting your phone number through our forms, you agree that Shield Credit Professionals may contact you at that number by phone call, autodialer, prerecorded message, or SMS regarding our services. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of SMS at any time.

How we share information

We share information only with the credit bureaus, creditors, and service providers necessary to perform your requested services, and as required by law. We do not sell your personal information.

Your rights

You may request access, correction, or deletion of your personal information at any time by emailing support@shieldcreditpros.com. Florida residents have additional rights under the Florida Information Protection Act.

Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure.